Evidence
Stage one
Deep into the data, the market, and the team's own assumptions. We interview, audit, and research until the picture is clear – where the brand is easy to think of, where it disappears, how buyers in this category actually make choices, and where the biggest gaps sit between how the brand sees itself and how the market sees it. You'll be involved throughout. The best evidence comes from combining what the data says with what the team already knows but hasn't formalised.